Terms of service
Last Updated: September 26, 2026
1. Overview
Welcome to SkinovaClear.
These Terms of Service govern your access to and use of SkinovaClear.com and the purchase of products through our online store.
By visiting our website, creating an account, placing an order, or using any services provided by SkinovaClear, you agree to be bound by these Terms of Service.
Please read these Terms carefully before using our website.
2. Company Information
This website is operated by:
SkinovaClear
and owned and operated by:
Lijiang Juanjuan Network Technology Co., Ltd.
Company Information:
Website:
SkinovaClear.com
Email:
service@skinovaclear.com
Phone:
+86 16642335899
Responsible Person:
Tang Jilong
Business Address:
No. C053, Shuxiangyuan Residential Community, Huangshan Subdistrict,
Yulong Naxi Autonomous County, Lijiang City,
Yunnan Province, China
3. Online Store Terms
By using our website, you confirm that:
- You are legally capable of entering into a purchase agreement
- The information you provide during checkout is accurate and complete
- You will not use our website for unlawful purposes
- You will not attempt to interfere with website security or operation
We reserve the right to refuse service, cancel orders, or restrict access when necessary to protect our customers, business operations, or legal rights.
4. Products and Product Information
SkinovaClear makes reasonable efforts to display accurate product information, including:
- Product descriptions
- Images
- Materials
- Specifications
- Pricing information
However, slight differences may occur due to:
- Screen display settings
- Manufacturing variations
- Photography conditions
We reserve the right to update product information, correct errors, or modify availability without prior notice.
5. Orders and Purchases
When you place an order through SkinovaClear.com:
- You agree that all information provided is accurate
- You authorize payment processing
- You agree to receive order confirmation and related communications
An order confirmation email does not guarantee acceptance of an order.
SkinovaClear reserves the right to cancel or refuse orders due to:
- Product availability issues
- Pricing errors
- Suspected fraudulent activity
- Incorrect customer information
If an order is cancelled after payment has been processed, a refund will be issued according to applicable payment procedures.
6. Pricing and Payment
All prices displayed on SkinovaClear.com are shown in United States Dollars (USD) unless otherwise indicated.
We accept payment methods available during checkout.
Payment information is processed securely through third-party payment providers.
SkinovaClear does not store complete payment card information.
Customers are responsible for providing accurate payment information.
7. Shipping Terms
SkinovaClear provides shipping services for customers in North America, including the United States.
Available shipping options include:
Express Shipping
- Fee: $5.99
- Orders: $0.00-$48.99
Free Express Shipping
- Free shipping
- Orders: $49.00 and above
Free Standard Shipping
- Free shipping
- Orders: $39.00-$48.99
Standard Shipping
- Fee: $2.99
- Orders: $1.00-$38.99
Shipping times and processing details are described in our Shipping Policy.
Delivery delays caused by carriers, customs, weather, or circumstances outside our control are not guaranteed by SkinovaClear.
8. Returns and Refunds
SkinovaClear provides a:
180-Day Return Period
Customers may request a return within:
180 days from the date the order is received.
The return period begins on the delivery date confirmed by the shipping carrier.
Returns must comply with our Return & Refund Policy.
Eligible returns generally require:
- Items in original condition
- Unused and unworn products
- Original packaging when applicable
- Valid order information
Refunds are issued to the original payment method after approval.
9. Customer Accounts
If you create an account with SkinovaClear, you are responsible for:
- Maintaining account security
- Keeping login information confidential
- Providing accurate account information
You are responsible for all activities performed through your account.
10. Intellectual Property
All content on SkinovaClear.com, including but not limited to:
- Website design
- Text
- Images
- Logos
- Graphics
- Product descriptions
is owned by or licensed to SkinovaClear.
You may not copy, reproduce, modify, distribute, or use our content without written permission.
11. Prohibited Activities
You agree not to:
- Use the website for illegal purposes
- Attempt unauthorized access
- Upload harmful software
- Misuse website content
- Interfere with website performance
- Engage in fraudulent transactions
Violation of these terms may result in termination of access.
12. Third-Party Services
SkinovaClear may use third-party services including:
- Shopify ecommerce platform
- Payment processors
- Shipping providers
- Analytics services
These third parties operate according to their own terms and privacy policies.
13. Disclaimer
SkinovaClear provides products and services on an "as available" basis.
While we make reasonable efforts to maintain accurate information and reliable service, we do not guarantee that:
- The website will always operate without interruption
- All information will always be error-free
- Products will meet every individual expectation
14. Limitation of Liability
To the maximum extent permitted by applicable law, SkinovaClear and Lijiang Juanjuan Network Technology Co., Ltd. shall not be responsible for indirect, incidental, or consequential damages resulting from:
- Website use
- Product use
- Shipping delays
- Third-party service interruptions
This limitation does not affect consumer rights that cannot legally be excluded.
15. Governing Law
These Terms of Service shall be governed and interpreted according to the applicable laws of the jurisdiction where:
Lijiang Juanjuan Network Technology Co., Ltd.
is legally registered.
Any disputes shall be handled according to applicable legal procedures in the relevant jurisdiction.
16. Changes to These Terms
SkinovaClear reserves the right to update or modify these Terms of Service at any time.
Updated versions will be posted on this page with a revised:
Last Updated date
Your continued use of our website after changes are posted means you accept the updated Terms.
17. Contact Information
If you have questions regarding these Terms of Service, please contact us:
SkinovaClear
Operated by:
Lijiang Juanjuan Network Technology Co., Ltd.
Email:
Phone:
+86 16642335899
Address:
No. C053, Shuxiangyuan Residential Community, Huangshan Subdistrict,
Yulong Naxi Autonomous County, Lijiang City,
Yunnan Province, China
Customer Service Hours:
Monday-Friday
9:00 AM-6:00 PM PDT
SkinovaClear
Operated by Lijiang Juanjuan Network Technology Co., Ltd.
Last Updated: September 26, 2026